• Safe Dating Tips

    Meeting new people is exciting and we want it to stay that way. So here are our top tips to keep you safe, whether you are exchanging initial messages or meeting in person:


    Never, never, never send money

    It is extremely difficult to verify the authenticity of a person on the internet or that their story is real. Always assume that anyone who asks you for money, no matter what the reason, is trying to scam you.

    You should also never share information that could be used to access your financial accounts. If another user asks you for money, hit the report button on their profile straight away.


    Keep your personal information private

    This is a totally anonymous service as long as you don't give out personal information to anyone. We suggest keeping your full name, email, social media details, home and work address or details about your daily routine to yourself while getting to know someone new.

    If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, ages and where they go to school.


    Stay on Helium

    We advise you to stay communicating on Helium until you are 100% confident that the member you are talking to is genuine. Users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.

    You should also stay alert for other scams including premium SMS scams, visiting a webcam service which may charge, any kind of commercial activity, sales scheme, or anything else you find suspicious. Remember to report accounts you believe to be suspicious.


    Report All Suspicious and Offensive Behaviour

    When someone’s crossed the line we want to know about it. Block and report anyone that violates our terms from their profile page. Here are some examples of violations:

    - Requests for money in any form
    - Underage users
    - Harasses, threatens, or sends offensive messages
    - Inappropriate or harmful behaviour during or after meeting
    - Fraudulent profiles
    - Spam or solicitation including links to commercial websites or attempts to sell products or services

    Helium's unique tagging system provides the opportunity for you to show other members in the Helium community straight up with what you think. This can be an invaluable warning to others, so don’t just block and move on, keep others safe, work as a community and let people know what you think.

  • Taking your online offline


    Take it slowly

    It takes time to get to know someone, and before agreeing to meet or chat off Helium, you should ask questions to screen for any red flags or personal dealbreakers. You should never feel pressured to move off the Helium app.


    Meet in a public place

    Choose a safe place, such as a bustling coffee shop or a busy bar. We don’t recommend meeting someone at their house or inviting them to yours or any other private location.


    Tell a mate

    Let friends or family know your plans, like when and where you’re going. Sending a screenshot of the person’s profile or their details for good measure. And don’t forget to have your phone fully charged and with you at all times.


    Know your limit

    Be careful with drugs and alcohol: it affects your judgement, slows your reflexes and can cause a loss of inhibitions. Try to limit or even avoid substances, especially on a first date.


    If you do choose to drink, pace yourself and be sure to keep your drink in sight at all times. Remember to only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless.


    Something not right? Leave.

    If you feel uncomfortable its fine to end the date early. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.

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